iQor expects to double its
current Iloilo workforce by the end of 2019
iQor Iloilo (RMS Collect Philippines Inc.),
a fast-growing Business Process Outsourcing (BPO) company in Iloilo Business
Park, announced today its plan to hire more than 2,000 additional employees in
the next four months in anticipation of its major population expansion.
The company is currently 3,300 strong here
in Iloilo since its inception in 2016. The employees are scattered across four
sites, one of which was launched just last week to accommodate the influx of
new hires. The rapid expansion is brought about by the success of their program
acquisitions from two (2) in 2016 to six (6) this year. Worldwide, iQor is home
to 45,000 employees, more than half of which are distributed among 14 sites
here in the Philippines.
“We're very excited about the sustained
growth of our company, and now we're on a mission to make our career
opportunities more accessible to jobseekers by providing different avenues for
them to enter the BPO industry,” says Roselle Lao, Director for Recruitment at iQor
Iloilo.
“Here in our city, we see other call
centers closing down or laying off employees, which is a sad affair, so we’re
very thankful to still be here, that we’re actually continuing to grow in an
unprecedented rate,” she added.
The iQor office at the Iloilo Business Park. |
Tapping into the mentality of the millennial
jobseeker
One of the company’s main focuses right now
is to attract young people to venture into the call center world. Under its
seasonal programs, iQor offers short-term contracts to college students and
fresh graduates for them to gain enough experience and eventually step up the
career ladder.
iQor takes on this challenge by partnering
with local establishments that would give the company more exposure among
younger target markets. Locally, iQor is known for its distinctive and quirky
approach to recruitment, from serving food to all applicants, themed parties,
raffle promos to holding speed hiring events across different venues in the
city.
“Wooing millennials can be quite a
challenge,” says Jan Rae Aguilos, Sourcing Manager at iQor Iloilo. “Call center
veterans are usually attracted to monetary incentives, good health insurance
packages and career advancement opportunities. Whereas, millennials have a
slightly different frame of mind, and we’re doing everything we can to reach
out to them and speak their language,” he added.
Plans for the last stretch of 2019
iQor is currently the highest-paying call
center in Iloilo. They have already pegged several recruitment activities for
the next couple of months to fill the big number of upcoming job vacancies.
Jobseekers can find out more about iQor
Iloilo on their Official Facebook Page, facebook.com/iqoriloilo.
Disclaimer: This press release is prepared and emailed to the writer by
iQor.
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